Operational Support
Operations is the work of managing the inner workings of your business, so it runs as efficiently as possible. Business operations are the connections between your organization’s strategy and its lasting success. Now, more than ever, companies that use operations to move fast and build new capabilities at scale, are gaining the competitive advantage. Carroll Consulting Group can evaluate your day-to-day operations and create a strategy to make it more efficient and scalable.
Process and Procedures
Clear and concise procedures help control company process. Together, policies and procedures provide a roadmap for day-to-day operations and help streamline processes. We can ensure compliance with company policy, give guidance for decision-making, and help growth within the company. Good processes and procedures provide a way to communicate and apply consistent standards and practices within the business to provide consistent results for customers..
Sales Training
Training your sales team is important if you want consistent results. This training is designed to share the same message, focus on the same priorities, and build the same culture and skills that provide the core foundation of success for your company. Investing in effective training will generate more business leads, increase sales performance, and generate consistent customer engagement..
Coaching & Mentoring
Carroll Consulting Group helps individuals, teams, and organizations develop and grow. For Individual Coaching and Mentoring, this may consist of finding direction, accomplishing goals, or unblocking barriers to their future. For Team Coaching and Mentoring, this may consist of improving performance, bettering communication, building trust, and agility. For an organization, this may consist of building strong relationships and addressing the unique needs of each individual team member.
Fractional Consulting
A fractional employee is hired by a company to fill an executive/manager/director role for a “fraction” of full-time work, working more like a consultant. This can help your company through a transitional time with a former employee, creating a new position, a special project or opening a new location. A fractional employee will help for a period of time until you can fill the position permanently or complete a project.
Board Member Selection
Carroll Consulting Group can help you develop your board selection process by creating a job description that fits your core values and your company goals,. We will partner with you to assist with the recruitment, interview process and placement of the correct candidate. The goal of this service is to ensure your candidate gives you the diversified input and to share their knowledge and expertise. This will also ensure the new board member understands their responsibility, authority, term limits, general duties, financial commitments and qualifications.